Within this section we provide guidance on how to submit work including online submission.
Preparing to submit work
Module Leaders are responsible for letting you know how your work should be presented for submission (eg. font size, word limits, electronic file type, etc) for each assessment task.
Have you read your module guide? If not, do it now. There you will find details on word counts, assessment criteria your work is marked against, and the learning outcomes.
Students often lose marks by forgetting some of the more straightforward elements of their assignments. We recommend that you ‘tick off’ each of the points below as you prepare your work for submission. If you need any help, ask your module leader. Submission Checklist
- Have you read and understood the assessment criteria?
- Have you checked that the referencing/bibliography is in line with SHU guidance and that the work submitted is your own and not plagiarised?
- Have you proof-read your work and used spellcheck software to check your spelling and grammar?
- Have you made sure your font size, line spacing, file format and filename are in line with those specified by the tutor or module leader?
- Have you kept to the word count?
Learning contracts If you have a learning contract recommendation for adjusted marking you will need to use blue stickers to alert the tutor to this. If you still have a supply of red or green stickers you can still use these until they are used up or until you collect blue ones from Student and Support Services. You must attach a blue sticker on all your assignments and exam scripts. If you submit work electronically you must type the wording of the sticker in blue on the front of your assignment where tutors can easily see it. For more information, contact the Disabled Student Support team.
Where can I save my draft and final work?
The safest location to save your files is your HomeDrive (F:). This is your personal network space for your work and can only be accessed via your login. This space is limited to 100mb so is not suitable for storing large files. In your HomeDrive is a folder called “My Documents” which is where you store your work; you can create sub-folders in here to keep your files organised.
You can view your HomeDrive (F:) by clicking on Computer on the Desktop. This will open an explorer window giving you access to your HomeDrive (F) and also any other USB device you have plugged in. Double click any drive to explore it further. Read more about the safest location for saving your work.
Submitting work online
Online submission of coursework and the provision of feedback online is the norm across the University for all levels of study. If you have a Learning Contract, you must type the wording from the blue sticker at the start of your work. Coursework must be submitted to the formal submission point within the relevant Blackboard module site, by the published deadline date and time. Make sure all the files needed for submission have been attached before submitting. Your Module Leader will confirm if they require you to upload your work to Turnitin in addition to submitting to Blackboard. It is your responsibility to ensure that your work is successfully submitted. Always check your email receipt and the submission point again following each submission. This confirms that you have successfully submitted your work.
Important: Do not use Microsoft Edge when submitting work as there is a known issue when using this browser which may lead to your work not being submitted correctly. If you have inadvertently submitted an assignment to Blackboard using the Edge browser please check both your email receipt for the submission and review your assignment via the submission point. If you have ‘0’ bytes file size showing on your email receipt and/or a blank page in the assignment preview window, you will need to submit your work again by the published deadline date and time.
Important: Do not use Safari 11.1 when submitting work as there is a known issue with this version of Safari which results in the message “Failed to submit Assignment. Please try again”. The only available workaround to this is to use an alternative browser such as Chrome or IE.
Submitting Group Work Online
While all group members can attach and upload files to Blackboard, only one member of the group needs to submit on behalf of the entire group by the published deadline date and time. Make sure all the files needed for submission have been attached before submitting. Your Module Leader will advise if they use an alternative method for submitting group work online.
Take a look at the guidance on:
- How do I submit assignments? – Knowledge Base.
- How to submit your assignment on Blackboard – where to submit and how to check your submission has been received – YouTube screencast December 2020.
- Student submission to Panopto – YouTube screencast November 2020.
Large or media files
Any files exceeding 250MB will be rejected by Blackboard. Your Module Leader will advise on alternative submission methods for large or media-based files. Take a look at the guidance on Student submission to Panopto – YouTube screencast November 2020.
Receipt for your work
After your work is submitted, you (or group of students if it is a group submission) will get an email confirming who submitted the work, when it was submitted, the module title, the assignment title, and the name of the file(s) submitted, including file size(s). It will also contain the name of the module leader and their email address as well as a link to College Student Support Services should further help or support be needed. For coursework that is handed in at your College Hallam Help Desk and for some work handed in in class, you will still receive an electronic receipt from Blackboard.
Submitting work to Helpdesks
When submitting work to Helpdesks we recommend the following:
- Assignments must be submitted with a completed cover sheet, available via your Assessment Statement on My Student Record;
- Contents must be securely fastened together. Any additional items being submitted, e.g. CDs or discs must be enclosed in an envelope/wallet and fastened to the assignment;
- You must retain a copy of your assignment and any associated materials;
- Please remember to bring your SHUcard.
For any coursework that is handed in at Helpdesks and for some work handed in, in class, you will still receive an electronic receipt from Blackboard.
Other ways of submitting work
Some assessment types may be handled in other ways. There will also be some coursework which is assessed by a presentation, exhibition or other media, which by its nature cannot be submitted online or via a College Helpdesk. When submitting a portfolio you might need to submit work via an alternative method. Where this is the case, your Module Leader will provide you with the appropriate submission instructions. Contact your Module Leader or tutors for more information on submission routes.
What if I can’t meet my deadline?
The Assessment Statement is intended to help you manage your time and plan carefully to meet all assessment submission deadlines. If you have any concerns about completing your coursework on time due to ill health or difficult personal circumstances you must speak to Student Support Services. They will advise you about requesting an extension to a coursework submission deadline. This request must normally be submitted at least 24 hours before the deadline date together with a copy of any uncompleted work and documentary evidence of your circumstances. Take a look at the guidance Request to extend a submission deadline process alongside My Student Record.
Coursework submitted within one working day (24 hours) of the deadline date and time without an authorised extension will receive a mark capped at the minimum pass mark. Coursework submitted beyond that time without an authorised extension will not be classed as a valid attempt and will receive a zero mark. The assessment task will be referred (if at first submission) or failed (if at referral submission).
If you are submitting up to 24 hours after the deadline without an approved extension, you can notify us of any extenuating circumstances via the guidance Request to extend a submission deadline process alongside My Student Record. You must do this within 24 hours of the deadline.
If you have a general problem with prioritising, or working under pressure, Study Support can help you develop practical ways to manage your time and workload. Please see the Extenuating Circumstances Policy for reference.
Update 2020: Please refer to the university’s dedicated student information pages which is continually updated with key changes and guidance on various aspects of teaching and learning including assessment and feedback.
What if I can’t submit my file?
The following FAQs provide guidance when submitting your work to Blackboard.
Q – I’ve tried to submit my work on Blackboard and I’ve received a message that says ‘Failed to submit assignment. Please try again’, what should I do?
You will see this message if you attempt to submit a file directly to Blackboard that exceeds 250MB. If your file is larger than 250MB and you have not been given an alternative method to submit your work, please follow the guidance by your Module Leader on how best to manage the size of your file to try to reduce the size of the file below 250 MB and re-submit.
If you are still unable to reduce the size of your file to below 250MB or where the size of the file cannot be reduced due to the nature of the assessment and is in line with guidance given by the Module Leader, an alternative method of submission will be needed. In these circumstances, please speak to a Student Support Adviser in your College who will give advice on what to do next.
If your file does not exceed 250MB, try submitting again. If you still experience problems with submitting work to Blackboard, please follow the guidance below:
- If you believe the problem is a technical problem, contact IT Help to log the issue – please ensure you attach a screen print of the issue!
- In the event that there are problems with the availability of Blackboard, a message will go out to all students to let them know of the situation and what to do next;
- If there are no issues with Blackboard but you still can’t submit your work, please speak to a Student Support Adviser in your College who will give advice on what to do next. Note that IT difficulties and not allowing time to submit work are not accepted as valid reasons for approving extensions to submission deadlines.
Q – I’ve submitted my work but ‘0 bytes’ file size shows on my email receipt and/or a blank page in the assignment preview window. What should I do?
This happens if you use Microsoft Edge when submitting work to Blackboard. There is a know issue with Microsoft Edge which may lead to your work not being submitted correctly, if you have a copy of the work open whilst the submission is in progress resulting in the content of the file that is submitted becoming blank (i.e. any text images etc. are removed and a single blank page is submitted). If you have inadvertently submitted an assignment to Blackboard using the Edge browser please check both your email receipt for the submission and review your assignment via the submission point. If you have ‘0’ bytes’ file size showing on your email receipt and/or a blank page in the assignment preview window, you will need to submit your work again by the published deadline date and time.
If you are an Edge user who is yet to submit (or needs to resubmit because of a problem) ensure you do not have a copy of your work open whilst submitting your assignment to Blackboard, or better still, use an alternative browser, it is your responsibility to ensure that your work is successfully submitted. Always check your email receipt and the submission point again following each submission.
How can I get IT help?
All IT Help and Support can be located on the My Hallam IT Help support page which also includes support for you working off-campus/remotely and getting support with digital skills. There are also different ways you can contact IT Help.
When systems are down
If Blackboard becomes unavailable Business Contingency Plans are in place to provide a consistent approach for the submission of student work or to allow marking or the provision of feedback to be completed by staff. What will happen if a submission point is unavailable at the time of submission?
If a submission point is unavailable at the time of submission a one working day extension from the time the system is restored is to be provided to all students affected. Digital Technology Services will place a standard message on Blackboard and College Student Support Advisers will contact students with further details. Module Leaders do not need to take any action.
What are the benefits of submitting and receiving feedback online?
- One clear process across all modules for submitting and receiving feedback on assessments;
- A better understanding and confidence in the assessment process through clearer assessment guidance;
- Reduction in printing costs and convenience of not having to travel or queue to hand in physical assignments (where coursework is suitable for online submission);
- The ability to review own performance to inform personal and professional development through accessing marks and feedback in one location (My Grades in Blackboard);
- Increased confidence through automatic proof of receipt for online submissions;
- Confidence of knowing work is stored electronically, securely and backed up;
- Improved clarity and understanding of feedback.