Accessing marks/feedback

How can I get the most out of my feedback?
What IS feedback?



Feedback can be about

  • Your individual assignments
  • Group work
  • A draft that you have prepared
  • Your ideas about your subject

Good feedback can

  • Help you to self assess your work against assessment criteria
  • Help you to work out what you have done wrong in an assignment
  • Help you to improve your future assignments
  • Help you to understand your subject better
  • Help you to approach work in new modules
  • Cheer you up!

Feedback comes in many different forms including

  • Written comments on your work
  • Verbal comments about your work
  • Comments made during class discussions
  • Comments made in online debates

Feedback can come from different people

  • Module leaders
  • Seminar tutors
  • Fellow students

3 Steps to get the best out of your feedback

Get ready for feedback

  • Find out what sort of feedback you will be getting on your module assignments: will it be written or verbal or online?
  • Who will be giving the feedback: the module leader, seminar tutor, other students on the module?
  • When will the feedback be given?
  • If this information isn’t clear from your module guide, ask you module tutor – they are there to help.
  • Feedback on your ideas and way of approaching your assignments is likely to be given during class discussions – so be there to receive it!

Understand feedback

  • Read or listen to it carefully and think about how it applies to your work or ideas.
  • Think about how it relates to the assessment criteria.
  • If it is written feedback which is hard to read let your seminar tutor know – they may not realise their writing is illegible.
  • If you don’t understand your feedback ask!  Feedback should be a dialogue.  Be prepared to ask your seminar tutor, your module leader of your academic advisor/personal tutor about it.

Use your feedback:

  • To think about what you have done well and what you can improve in your work.
  • To plan a subsequent piece of work.
  • To prepare work in other modules.  Feedback given in one module is often relevant for another.  For instance, feedback on researching your ideas or giving a presentation will probably be as useful for assignments in Year 3 as it was in Year 1.
  • To develop your understanding of your subject.

Assessment Standards Knowledge exchange (ASKe) is a Centre for Excellence in Teaching and Learning (CETL) based in the Business School at Oxford Brookes University.

When can I expect to receive my provisional marks and feedback?
Provisional marks and feedback on assessments are normally given within 3 working weeks (excluding student vacation periods, I.e. Christmas, Easter and summer breaks) of the coursework submission deadline.  There may be exceptional situations in which the 3 week turn-around is not possible but in these situations your Module Leader will inform you of the delay.

Module Leaders will publish the expected feedback return dates to you either via the Blackboard Calendar, module site or email.

All marks shown on Blackboard are provisional until they have been agreed by an assessment board, after which your final results will be published on My Student Record.

How will I receive my feedback?
Feedback and provisional marks on all coursework assessment tasks will be made available to students online, through Blackboard.

How do I access my marks and feedback?
There are several ways your tutor could provide feedback on your assessments in Blackboard.  Your tutor should inform you in what format they have issued feedback.

They may use a Feedback Rubric, which is an electronic marking grid; they might annotate your submission directly in Blackboard using an inline marking tool (called New Box View); or they might leave more general comments attached to your mark, or upload feedback files using different media including text, audio or video. All of these types of feedback are accessed via the My Grades section on the module’s Blackboard site. Take a look at the My Grades video;



Feedback Rubrics

If you have been given assessment feedback via a Blackboard Feedback Rubric, you can access this by clicking View Feedback Rubric in My Grades under the name of the assessment or link to the submission point. It will open up the Rubric in a grid view like this, in a new window.

The grid view allows you to access all of the information available in the rubric, including the criteria against which you were marked and the level of detail required to achieve a certain grade. Here you can see what standard you achieved on different aspects of your work, and also see any additional feedback on specific areas, that your tutor may have provided.

You can use this information to help you understand why you achieved your overall mark, and what is expected of you if you are to improve your grade in the future.


You can also view the Feedback Rubric in list view. This limits the information that can be seen, but allows you to get a brief overview of the standard achieved for each of the criteria.

You can use this limited view to quickly identify your strong points, as well as specific areas of weakness, which you could work on for future assessments. If desired however, you can check the Show Descriptions and Show Feedback boxes to display all the detail that is visible in the grid view, in a list format.

Finally, at the bottom of the Feedback Rubric, there is an option for your tutor to leave overall feedback comments. Scroll down to the bottom of the page to see any additional feedback. This is visible in both grid view and list view.


Inline comments (New Box View)

If your tutor has used New Box View to comment on your work and give you feedback, click the link to the submission point in My Grades to open the annotated version of your work. Clicking this link will open up a page like showing your submission, and the annotations made on your paper by your tutor.


Note for Mac OS/Safari users: some combinations of MAC OS and Safari may not initially load papers in Box View and show a grey box instead until Prevent cross-site tracking is deselected in Safari > Preferences > Privacy, or alternatively use an alternative browser such as Chrome or Firefox.


Audio feedback

Your tutor may provide an audio commentary as feedback on your assessment. This would be uploaded as a separate file alongside your mark. You can access this file by clicking the speech bubble  next to your mark. Click on the link to launch the audio file. You might find it helpful to refer back to your original work whilst listening to the recording. Consider taking notes as you listen to audio feedback. This could help you to identify areas you need to improve on in future assessments. Save these notes and refer to them whilst you produce future work. You could also write down any questions you might have regarding what your tutor said about your work, or if there is any part of the recording you do not understand. You can then relay these queries to your tutor in your next seminar, or via email.


Video and screencast feedback
Video feedback is also a form a feedback your tutor might provide for you, and this can be accessed in the same way you access audio feedback. Video feedback could be a recording of your tutor speaking directly to you about your assessment, or could be a screencast recording of your work with audio commentary. This gives your tutor the opportunity to give audio feedback whilst going through your assessment, and potentially adding comments/annotations at the same time. With a screencast you can get an understanding of how your tutor marked your work, and provided feedback, in real time. Again, consider writing down key points your tutor might highlight about your work and any questions you wish to ask regarding your feedback. This will help you to understand why you received the mark you did, and you can use this information to help improve your performance on future assessments.

How do I download and save my feedback?
The following guidance provides you with the process for downloading and saving online feedback:


How do I save and print feedback rubrics? (guidance)

Read more about the safest location for saving your feedback.

When will I lose access to my feedback?
Previously students were unenrolled from their Blackboard module sites when they were marked as having completed their course. As a consequence, students could not access feedback and learning materials after this point, in some cases giving them a small window to access their feedback. This has now been changed so that students retain access to their Blackboard module sites for approximately three months after they are marked as completed, in line with their University IT access.

Who can I talk to about my results?
For any queries about module marks, speak to your tutor or module leader.  If you are not able to speak to either of these, please contact your Student Services Team.

What do my assessment grades mean?
How do I get access to my final marks?
Following the assessment boards, final results will be communicated to students through MyStudentRecord.

To find out when your results will become final, select your faculty from the list below.

How do I work out my classification?
Classifications for undergraduate, integrated masters and taught postgraduate will be calculated using the methods outlined within the current Standard Assessment Regulations, (section 11) with the best classification and overall average being automatically selected.

What happens if systems are down?
If you encounter issues when submitting work online or accessing marks and feedback, please contact your Module Leader for advice. If you are unable to submit work online due to system downtime, your faculty will be in touch and provide you with clear guidance on what to do.

If Blackboard becomes unavailable at the time you need to submit your work online, a message will be posted on Blackboard and your faculty will be in touch with further details.

What are the benefits of submitting and receiving feedback online?

  • One clear process across all modules for submitting and receiving feedback on assessments
  • A better understanding and confidence in the assessment process through clearer assessment guidance
  • Reduction in printing costs and convenience of not having to travel or queue to hand in physical assignments (where coursework is suitable for online submission)
  • The ability to review own performance to inform personal and professional development through accessing marks and feedback in one location (My Grades in Blackboard)
  • Increased confidence through automatic proof of receipt for online submissions
  • Confidence of knowing work is stored electronically, securely and backed up
  • Improved clarity and understanding of feedback